Q: I previously purchased tokens, what now?
A: We switched from users having to purchase tokens, to users paying directly for videos. If you still had tokesn CLICK HERE to e-mail us and we will send you a coupon code you can use to watch videos and use up your tokens.
Q: I have a MAC
computer, why can't I use this system?
A: This pay per view system was designed for Windows
PC's only. If you want to watch our videos on line you can by becoming
a subscriber to NRW Platinum. That allows all videos to be watched (and
downloaded) in Quicktime format. Visit NRWrestling.com.
Q: I bought a
video at home, but when I travel I try to watch it on my laptop
and it asks
me to purchase it again. Why?
A: When you purchase a pay per view using this system it downloads
a license to your computer hard drive. That license is required to
play the video. If you use a second computer, the license is not present
there. Be sure to make your purchases on the computer you plan on watching
the videos on. If you subscribe to NRW Platinum, you can watch and
download all videos in Windows Media or Quicktime format on any computer.
If interested, visit NRWrestling.com.
Q: There is a problem
with your website, I can't watch the videos!
A: Send us an e-mail if
you're having a problem but please, be polite. Also, copy and paste
the link into your e-mail so we know where to look. 99% of the time
the problem is on the users end, not ours. Please understand, we
have hundreds of customers and if there were a problem, people would
be screaming. Usually the problem is one of two things. First problem
may be that your internet connection is running too slow. If you
download the video to your hard drive and watch it, your internet
connection won't matter. The second most common problem requires
a little computer maintenance. Try doing a disk clean up on your
computer. On most Window's PCs that is done by following this path
START>ALL PROGRAMS>ACCESSORIES>SYSTEM TOOLS> DISK CLEAN UP.
To
Contact Us Via E-mail:
info@nrwrestling.com
To
Contact Us Via Regular Mail:
NRW
Entertainment, LLC
PO Box 187
Somers Point, NJ 08244-0187
To Contact Us Via Telephone:
1-800-679-3872 |